It’s the most wonderful time of the year. Time for rejoicing and thanking your customers. Here are a few suggestions for ways to say thank you to your pharmacy customers that don’t require a lot, but may go a long way in building relationships!
#1-Have some hot chocolate ready and waiting for them while they wait for their prescriptions to be filled.
#2-Be A drop off facility for a charity. This is an easy way to show you care and help a local charity.
#3-Participate is a Christmas or New Year’s Local Community Parade. Hand out candy with a coupon attached to make sure parade watchers come see your pharmacy this holiday season.
#4-Send Christmas Cards or New Years’ Cards. Cards with a real message about what your pharmacy and employees have been up to and how you want to help them in the new year can put a personal touch on communication to customers.
#5-Let your customers know that in 2016 you want to be their Pharmacy of Choice. You are here to answer their questions and guide them in the ever-changing world of prescription health care.
Sometimes simple and personal can go a long way. Our suggestion, choose just one above to implement and do it well. Make sure your staff is on board and working to develop relationships with your customers in 2016!