As competitors grow and reimbursements lowers, we hear a lot of ideas on how to make it as an Independent Pharmacy. Some big and complicated and others not so much. Here at Rxmaster Pharmacy Systems, we are always happy to share some tips we have learned over the years by working with some amazing customers. However, sometimes the best thing you can do is simply look for some advise from those that are making it despite the challenges. We encourage you to read the article about Miller’s Drug Store below and get a glimpse into what they do to succeed. We can vouch these are some great, hard-working people who genuinely want to help their customers. It’s a long tradition at Miller’s and people love that they care! Sounds simple, but true customer service is hard to find now-a-days. It is definitely not by chance, it’s expected and demanded by management. It’s a tradition of caring that seems to keep their customers coming back in the midst of challenging times. Go ahead take a read, it will put a smile on your face to know there are still some hometown guys and girls that just can’t be beat! https://www.arkansasonline.com/news/2015/aug/30/family-owned-pharmacys-tenure-spans-5-generations/?f=trilakes
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